Client Services

It is never easy to stay one step ahead of your competitors but to succeed in today’s competitive marketplace, that is exactly what you need to do. In a retail environment, that means you need accurate data which is continually updated.

With many years of experience behind us, we can offer you the benefits of a highly effective Client Services Team that will help you to achieve your objectives, leaving your competitors behind.

Our Services

01

Operational Launch

Fully assisted on-boarding with a dedicated account manager and a technical lead to ensure project success

Customisation

Every customer is different even if they operate in the same category. So our service to you will be different too.

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Alerts & Reports

It's great having access to a dashboard that provides pricing data, but now you can have bespoke alerts delivered directly to your inbox.​

Pricing & Promotions

Not only can we provide you with all the pricing analysis that you require but we can do that for promotions too

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05

Knowledge Base

With more than 10 years of experience we will share our in depth knowledge and best practices.

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Your dedicated account manager will always be on hand for ensure that everything works as you need.

06

Monitor Direct Competitors

  • Monitor all your key competitors by directly scraping their website
  • Compare same or similar products
  • Accurate product matching

Monitor Google Shopping

  • Monitor every seller that is listed on Google Shopping
  • Search using GTIN / MPN
  • Fully automated daily scrapes

Monitor Your Resellers

  • Monitor MAP, MSRP and RRP violations
  • Automated alerts for violations
  • Prevents deep discounting